Welcome to EzyAccountingHub (Ezynomic Advisors). We strive to provide high-quality professional services in accounting, taxation, and compliance. This Refund Policy outlines the terms under which refunds may be granted.
1. Nature of Services
Our services are primarily consultancy-based and digital in nature, including but not limited to:
- Income Tax Filing
- GST Registration & Returns
- Business Registration
- Compliance & Advisory Services
Due to the nature of these services, refunds are subject to specific conditions.
2. No Refund After Service Initiation
Once the service has been initiated, processed, or completed, no refund shall be issued. This includes:
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Filing of any return or application
- Submission of documents to government authorities
- Consultation or advisory already provided
3. Eligibility for Refund
Refunds may be considered only in the following cases:
- Duplicate payment made by the customer
- Payment made for a service that cannot be delivered due to legal or technical reasons
- Service not initiated within the committed timeline due to our fault
4. Partial Refund
In certain cases, a partial refund may be granted after deducting:
- Administrative charges
- Work already completed
- Government fees (if any, are non-refundable)
5. Non-Refundable Charges
The following charges are strictly non-refundable:
- Government fees, taxes, or statutory charges
- Third-party payments
- Consultation fees once availed
6. Cancellation Policy
- Cancellation requests must be made within 24 hours of payment
- No cancellation will be accepted once processing has started
7. Refund Processing Time
- Approved refunds will be processed within 7–10 working days
- Refund will be credited via the original payment method
8. Customer Responsibility
Customers must ensure:
- Accurate information and documents are provided
- Timely response to queries to avoid delays
Delays caused due to customer inaction will not be eligible for refunds.
9. Dispute Resolution
In case of any dispute, we request customers to contact us first for resolution. We are committed to fair and transparent handling of all concerns.
10. Contact Us
Note: Ezynomic Advisors reserves the right to update this Refund Policy at any time without prior notice.